Delivery & Returns
FREE UK Delivery - with all orders of £30 or more (Royal Mail 2nd Class tracked*)
* Orders over 2kg delivered through DPD, UPS, FedEx or Parcelforce.
Standard Delivery Royal Mail 2nd Class - £4.00 (tracked) 2 -5 working day
International Delivery - Our delivery charge to Asia & Europe is just £10 per order. The minimum order value is £10.00. Non-tracked service
- Delivery to Western Europe in up to 2 weeks
- Delivery to rest of the World in up to 6 weeks
Our delivery charge to USA is just £13 per order. The minimum order value is £10.00. Maximum weight 2kg. Non-tracked service
Please note: Orders are processed and delivered Monday to Friday only, excluding public holidays. Orders placed Friday (after 1 pm) to Sunday or on any public holiday will be processed the next working day. All estimated delivery times are calculated from the day your order is dispatched not from the day your order is placed. We are unable to deliver to PO Box addresses or freight forwarding addresses.
Returns and Exchanges Policy
We want you to be completely satisfied with your purchase.
If you are unhappy with your purchase, then upon presentation of your product with proof of purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original saleable condition. There is no “change of mind” return or exchange on sale items.
In the event that your product is faulty, does not match its description or perform its function then a refund will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.
Ceylon Tea Store
6 Swallow Drive,